**Job Summary**
**Key Responsibilities**
- Troubleshoots, diagnoses, and repairs Mycronic products on customer premises, at company facility, and via telephone
- Performs installation of new machines
- Assists customers with machine setup and fluid dispensing process
- Provides some post-sales process and system support
- Attends occasional trade shows to demonstrate systems
- Travels within the US and Canada as assigned
**Experience and Qualifications**
- Bachelor's degree in a technical field such as Mechanical/Electrical/Computer Engineering or related field required
- Two to three years of related technical support and/or direct experience with fluid dispensing systems required
- Industry-specific experience and familiarity with industry product preferred
- Ability to read and use electrical schematics for troubleshooting
- Experience with electrical tools (i.e. multi-meter), components and testing for functionality
- Mechanically inclined for fixing/updating machines in the field; including use of basic tools (allen wrenches, pliers, etc.)
- Adept and effective communication skills
- Ability to travel internationally, and be away from home for one week (up to two weeks on rare occasions, and possible travel over the weekend)
- Ability to speak Spanish or Chinese is a plus
**Working Conditions / Physical & Mental Demands**
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job,



the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Standard office environment. Significant computer work should be expected.
Travel Requirements: Moderate domestic and international travel is expected, 40-50%.
**Equal Opportunity Employer**
Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our general, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.

📌 Field Service Engineer, Fluid Dispensing Specialist (Guadalajara)
🏢 Mycronic
📍 Guadalajara