**BUYER**
**Objectives of this role**
- Strategize, implement, and maintain program initiatives that adhere to organizational objectives
- Develop program assessment protocols for evaluation and improvement
- Maintain organizational standards of satisfaction, quality, and performance
- Oversee multiple project teams, ensuring program goals are reached
- Manage budget and funding channels for maximum productivity
**Responsibilities**
- Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
- Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives
- Identify key requirements for cross-functional teams and external vendors
- Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
- Work with other program managers to identify risks and opportunities across multiple projects within the department
- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
**Required skills and qualifications**
- Five or more years of experience in an upper-management role, preferably in program management
- Exceptional skills in leadership, time management, facilitation, and organization
- Experience in managing stakeholders
- Working knowledge of digital marketing
- Outstanding knowledge of change management principles and performance evaluation processes
**Preferred skills and qualifications**
- Bachelor’s degree (or equivalent) in business administration or related field
- Bilingual English/ Spanish
- BB or Lean Expert certification is a plus