What this Job Entails:
The Project & Program Management I role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role oversees work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity.
Scope:
- Applies company policies and procedures to resolve routine issues- Works on problems of limited scope- Receives detailed instructions
Your Roles and Responsibilities:
- Manages cross-functional and technical projects.- Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.- Responsible for managing/tracking program milestones, timeline, and overall deliverables.- Creates and maintains comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Help to drive project lifecycle milestones from concept commit through project closure and advocate change management.- Assist with using metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.- Help with internal process improvements; remove gaps,



across multiple teams and functions.- Ensure risks are accounted for and provide risk mitigation strategies.- Be a point of contact for vendor partners and internal stakeholders.- Coordinate and assist with regularly scheduled meetings with core teams.- Assist with evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes.- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
- Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience- Builds stable working relationships internally- Follows standard practice and procedures when analyzing situations or data- Understanding of project management teams, resolving conflict, and meeting schedule timelines- Excellent communication skills (verbal, written, documentation)- Ability to work on multiple projects and assignments concurrently- Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with mínimal assistance- Familiarity with creating spreadsheets, presentation material, and project/process documentation- Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks- Ability to collaborate with stakeholders and communicate project updates to client executives.
Preferred Qualifications:
- Various certifications- Change management knowledge- Familiarity with various project management methodologies
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing- Must have the ability to move from place to place within an office environment- Must be able to use a computer- Must have the ability to communicate effectively- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

📌 Program Manager I (México)
🏢 Astreya Partners
📍 México