Compañía de servicios de control de costos, administración de reclamos y asistencia médica, que ofrece una gama completa de servicios a clientes internacionales, canadienses y de los Estados Unidos. Con más de 360 clientes corporativos ubicados en más de 90 países de todo el mundo, administra aproximadamente 360,000 casos por año, y procesa más de $1.9 mil millones en reclamos por año.
- **_Temporary position for project ( 8 months ) **_
**Position Purpose and Description**
The HR Generalist supports daily activities assisting employees, leaders and the regional HR Team regarding the time management, payroll, benefits & administrative tasks; supports the HR team and the business by providing accessible and clear employee information (tools and reports) for both offices Mexico & Miami.
**HR Administration including Payroll and Time Management**
- Provide support to HR Team in various HR-related topics such as time management and compensation and resolve any issues that may arise
- Support proper management and maintenance of employee files, data and documents.
- Support employee mobility procedures (Enrollment, Change of Status, Departure)
- Support checking timesheets for accuracy, submittal and approval follow-up
- Assist in maintenance of employee directory and organizational chart, and contributes improvement of processes regarding employee data
- Support all other HR processes as needed.
**Benefits Miami & Mexico**
- Inform and enroll employees
- Manage changes to beneficiaries and coverage
- Maintain up-to-date information about the benefits available to employees
- Obtaining the information, validating and responding to individual questions regarding coverage, claims, etc.
- Informing and enrolling employees
- Manage changes to beneficiaries and coverage
- Maintain up-to-date information about the benefits available to employees
**Talent Acquisition**
- Post open positions (internal & external)
- Schedule and coordinate interviews in collaboration with Hiring Leaders




- Support interviews process
- Conduct pre-employment verifications e.g. references, background checks, testing, etc.
**Major Challenges**
- Support a multi-disciplinary role with, at times, competing priorities and time constraints.
- Accuracy of employee data & payroll & benefits information
- Establish healthy relationships with various clients (internal and external).
- Provide excellent customer experience while following processes to be compliant and managing client expectations.
- Support and juggle multiple priorities
- Ensure confidentiality with employees and leaders’ sensitive data
**Success Measures**
- Timeliness and accuracy of employee data / transactions.
- Employee customer service satisfaction.
- Reliability, availability and flexibility.
**KSA (Knowledge, Skills and Abilities/Attitudes)**
- Strong customer service skills.
- Bilingual English/Spanish
- Clear and effective communication (written and verbal).
- Excellent interpersonal skills and a positive attitude.
- High level of professionalism and discretion.
- Good problem-solving skills.
- Highly organized with ability to multi-task and prioritize.
- Adaptable and open to change
- Computer skills - Microsoft Office suite
**Requirements and Qualifications**
- College degree in business-related discipline.
- 4+ years of experience working in a Human Resources department.
- International corporation experience
- Solid understanding of the Human Resources field
- Experience in employee benefits administration and time management, payroll processes
- Prior experience in HRIS-Payroll systems implementation and/or administration would also be considered an asset.
- **Temporary position for project ( 8 months ) **_
Tipo de puesto: Jornada completa, Por obra o tiempo determinado
Duración del contrato: 8 meses
Sueldo: $30,000.00 - $35,000.00 al mes
Beneficios:
- Seguro de vida
- Vales de despensa
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
- Turno matutino
Lugar de trabajo: Empleo presencial

📌 HR Generalist (Latam) (Tlacoquemecatl del Valle)
🏢 GLOBAL EXCEL MEXICO
📍 Tlacoquemecatl del Valle