**Description**
Responsible for coordinating and scheduling appointments for freight shipments across the U.S.Mexico border, ensuring timely documentation completion, and providing seamless communication between all parties involved. This role requires a solid understanding of border crossing procedures, as well as knowledge of the Carta Porte, a key document for transporting goods.
**Key Responsibilities**:
- **Appointment Scheduling**: Coordinate and schedule appointments for freight shipments, ensuring timely delivery and pickup at various border crossing points between the U.S. and Mexico.
- **Documentation Management**: Accurately prepare, verify, and file all necessary border-crossing documentation for shipments, ensuring compliance with both U.S. and Mexican regulations.
- **Carta Porte Knowledge**: Review, prepare, and verify Carta Porte documents for shipments to and from Mexico, ensuring all necessary details are included and compliant with regulations.
- **Communication**: Maintain clear and consistent communication with clients, drivers, customs brokers, and other stakeholders to ensure smooth operations and timely handling of shipments.
- **Border Crossing Compliance**: Ensure that all shipments meet the necessary regulatory requirements for crossing the U.S.Mexico border, including proper paperwork, permits, and clearance.
- **Issue Resolution**: Address any scheduling conflicts, border crossing delays, or documentation discrepancies, working closely with the team and clients to resolve issues efficiently.
- **System Maintenance**:



Enter and update shipment data in our tracking and scheduling systems to maintain accurate records and monitor progress.
- **Customer Service**: Provide exceptional customer service by addressing inquiries, providing updates on shipment status, and offering solutions to any scheduling or documentation challenges.
**Qualifications**:
- **Experience**: Prior experience in freight scheduling, logistics, or freight brokerage is preferred.
- **Knowledge**: Familiarity with U.S.Mexico border crossing procedures, documentation requirements, and the Carta Porte is essential.
- **Attention to Detail**: Must have strong attention to detail to ensure accuracy in scheduling and documentation.
- **Communication Skills**: Strong verbal and written communication skills, with the ability to work effectively with clients and internal teams.
- **Organizational Skills**: Excellent time management and organizational skills to handle multiple tasks and priorities effectively.
- **Technical Skills**: Proficiency with Microsoft Office Suite (Excel, Word) and experience with scheduling or freight management software is a plus.
**Benefits**:
- Private Medical Insurance
- Law Benefits
- Competitive Salary
- Career Path
Tipo de puesto: Jornada completa
Sueldo: Hasta $22,000.00 al mes
Tipo de jornada:
- Lunes a viernes
Pregunta(s) de postulación:
- Do you speak fluent English?
- Do you have experience with border crossing and Carta Porte?
Lugar de trabajo: Empleo presencial

📌 Appointment Scheduler (San Pedro Garza García)
🏢 Unilink Transportation
📍 San Pedro Garza García