Sr. Customer Service Manager- On Site- 1st Shift (Mexicali)

Sr. Customer Service Manager- On Site- 1st Shift (Mexicali)

01 ago
|
Collins Aerospace
|
Mexicali

01 ago

Collins Aerospace

Mexicali

**Date Posted**:
**Country**:
Mexico
**Location**:
Calzada Manuel Gómez Morín número 3200,Colonia Rancho Hermanos Fuentes, CP 21190,Mexico.
**Position Role Type**:
Unspecified
**What you will do**:
- Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
- Leads scheduling for assigned areas so coverage requirements are met.
- Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
- Monitors operations performance to maximize productivity.
- Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
- Delegate effectively to develop personnel and effectively balance the workload.
- Address employee issues/concerns and motivate the workforce to achieve department goals.
**Qualifications you must have**:
- Bachelor’s degree and 8 years of prior relevant experience **_OR_**:
- Advanced Degree in a related field and minimum 5 years of experience **_OR_**:
- In absence of a degree, 12 years of relevant experience is required.
- Experience with MRP/ ERP systems (SAP preferred).
- Prior experience managing direct reports.
- Advanced fluent English communication.
**Qualifications we prefer**:
- Clear, concise, and effective communicator.
- Experience working with all levels of management.
- Proven track record in team leadership roles.




- Highly self-directed, quick learner, strong drive and results driven.
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving integral market.
Our Avionics team advances flight deck solutions, airborne communications, vision systems, sensors and fire protection for commercial and military customers around the world. That means we’re helping people reach their destination safely and keeping pilots, passengers, flight crews, airlines, airports and military personnel connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.
**WE ARE REDEFINING AEROSPACE.**
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other - propel us all higher, again and again.
Please be aware of our location: Manuel Gomez Morin #3200 Col. Rancho Hermanos Fuentes, Mexicali, Baja California 21190, México
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📌 Sr. Customer Service Manager- On Site- 1st Shift (Mexicali)
🏢 Collins Aerospace
📍 Mexicali

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