Our Customer Engagement Specialist provides information about our brands and products and answers questions or resolves concerns about our seasonal outdoor/indoor products.
**Key Responsibilities of**a Customer Engagement Specialist
- Be outgoing, engaging, and passionate about conversations.
- Maintain accurate customer and product information.
- Effectively resolve and de-escalate customer issues.
- Actively promote brand names, products, and services.
- Positively represent the company.
- Engage with customers in a lively and enthusiastic manner.
- Collaborate effectively with team members.
- Address inquiries about the brand.
- Demonstrate product functionality to customers.
**Required Knowledge, Skills, and Abilities**
- Proficiency in speaking and writing in English.
- Outgoing and energetic,



with the ability to engage in customer conversations.
- Strong verbal communication skills.
- Prior experience in customer service is essential.
- Ability to read and understand flow charts.
- Thrive in a fast-paced work environment.
- Excellent multi-tasking abilities.
Tipo de puesto: Jornada completa, Por temporada
Sueldo: A partir de $1.00 al mes
Beneficios:
- Estacionamiento de la empresa
- Seguro de vida
- Servicio de comedor
- Vales de despensa
Pago complementario:
- Bono de asistencia
- Bono de permanencia
- Bono de productividad
- Bono de puntualidad
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Customer Engagement Specialist (Juárez)
🏢 POLYGROUP INDUSTRIAS MEXICO SA DE
📍 Juárez