**EDI Operation Team Leader**
**Job Types**: Full-time, Permanent
**Company Overview**:
**Job Overview**:
Join our team as an EDI Specialist and help ensure seamless data flow and operational excellence for our logistics partners. In this role, you’ll play a key part in updating, monitoring, and troubleshooting electronic data interchange (EDI) for shipments integrated with customer TMS platforms.
**Responsibilities and Duties**:
- Monitor and follow up on all shipments requiring EDI updates.
- Ensure correct use of status codes and clarify missing or incomplete information.
- Maintain high-performance metrics on customer scorecards.
- Support the launch of new customer accounts with EDI requirements.
- Act as a first point of contact for TMS-related inquiries.
**Skills and Qualifications**:
- Fluent in both Spanish and English.
- Minimum 1 year of logistics and administrative experience.
- Strong organizational and Excel skills.
- Excellent attention to detail and communication abilities.
- A proactive, goal-oriented mindset.




**Personal Attributes**
- **Committed** - Demonstrates consistent follow-through on daily responsibilities and planned tasks.
- **Organized** - Manages tasks efficiently and maintains structure to support smooth operations and accurate reporting.
- **Strong Communicator** - Clearly articulates information both verbally and in writing in Spanish and English.
- **Team-Oriented** - Collaborates well with colleagues and actively contributes to a positive and supportive work environment.
- **Detail-Focused** - Pays close attention to details, ensuring accuracy in all tasks.
- **Continuous Improvement Mindset** - Always seeking ways to enhance processes and performance.
- **Accountable** - Takes full ownership of responsibilities and outcomes, regardless of challenges.
**Growth Opportunities**
Customer Service Representative, EDI Operations Team Leader

📌 Edi Specialist (Monterrey)
🏢 Vortex Freight
📍 Monterrey