Location:Tijuana, Baja California, Mexico

We are looking forBilingual Customer Service Representativesto join our team in Tijuana. If you have strong communication skills and enjoy helping customers, we'd love to hear from you!

Requirements

- Conversational to advanced English
- Elementary school diploma or higher
- Customer service experience preferred
- Call center experience is a plus
- Excellent verbal and written communication skills
- Availability to work assigned schedules

Key Responsibilities

- Answer inbound customer calls
- Provide information and support regarding customer accounts
- Resolve customer inquiries and concerns professionally
- Update customer information in company systems
- Deliver an outstanding customer experience

Compensation





- Monthly salary:MXN $17,268 to $22,760
- Performance-based bonuses

Benefits

- Paid training
- IMSS (Mexican Social Security)
- Private medical insurance
- Life insurance
- Grocery vouchers
- Meal vouchers
- Employee discounts
- Gym membership discounts
- Company savings fund
- Company parking
- Versátil schedules
- Enhanced maternity leave
- Referral program
- Indefinite-term employment contract
- Paid vacation and statutory benefits
- Additional paid personal days
- Career growth and development opportunities

📌 customer services (Tijuana)
🏢 Tres r
📍 Tijuana