**Job Title**: Virtual Intakes Associate (Remote)
**Company**: Nogales Psychological Counseling
**Location**: Remote
**Job Type**: Full-Time
**Schedule**: Monday to Friday, 8 hours per day (Pacific Standard Time)
**Pay**: Starting at $12.00 per hour, dependent on experience
**About Us**
Nogales Psychological Counseling provides professional mental health services with a focus on the psychological treatment of individuals involved in workers’ compensation cases. We are a mission-driven organization dedicated to supporting injured workers in their emotional and psychological recovery.
**Job Overview**
We are seeking a Virtual Intakes Associate to join our Intakes Department. This role is critical in processing referrals, coordinating appointments, and facilitating communication between clients, staff, insurance companies, and law offices, etc.
**Responsibilities**
- Review and process incoming referrals, mainly related to workers’ compensation psychological treatment
- Schedule appointments and coordinate with the Historian Psychological Assistants calendars
- Answer and place phone calls to clients, attorneys, and insurance companies
- Communicate with internal staff and document relevant updates




- Attend virtual administrative and departmental meetings
- Maintain organized, confidential records in accordance with HIPAA guidelines
- Provide general administrative support to the intake team, etc.
**Qualifications**
- Administrative experience in a behavioral health, medical, legal, or insurance setting preferred
- Experience handling workers' compensation referrals is a plus
- Strong communication and customer service skills
- Proficiency with EMR systems, scheduling tools, and digital office platforms
- Highly organized and detail-oriented
- Able to work independently in a fully remote setting
- Bilingual (English/Spanish) is a plus
- Must always maintain professionalism and confidentiality
**Compensation**
- Starting at $12.00 per hour
- Pay is dependent on experience
**How to Apply**
Please submit your resume and a brief cover letter describing your relevant experience and availability.
**Nogales Psychological Counseling is proud to be an equal opportunity employer.**
We welcome applicants from all backgrounds who are passionate about supporting mental health and wellness.

📌 Virtual Intakes Associate remote (México)
🏢 Casa de la Familia
📍 México