, Permanent
Work Location: Remote
Shift timing: 9:00AM to 6:00PM CST
Workdays: Monday to Saturday
Language: English & Spanish
**Key Responsibilities**:
- Conduct outbound calls to potential and existing customers to promote products/services.
- Identify customer needs and provide tailored product recommendations.
- Maintain a high level of product knowledge, especially related to the HORECA sector.
- Build and maintain strong customer relationships to ensure repeat business and referrals.
- Follow up on leads and inquiries generated through marketing and networking efforts.
- Maintain accurate records of calls, sales, and customer information in the CRM system.
- Achieve and exceed monthly sales targets and KPIs.
- Provide feedback to the sales and marketing team on market trends and customer preferences.
**Requirements**:
- **Minimum 3 years of experience in telesales or direct sales**, preferably in B2B or the HORECA sector.
- Excellent **verbal communication** and **interpersonal skills**.
- Proven ability to **close sales** over the phone and handle objections confidently.
- Strong customer-centric approach and persuasive selling techniques.
- Familiarity with CRM tools and basic computer proficiency.
- Ability to work independently and as part of a team.
- Knowledge of the **HORECA industry** (products, buying behavior, key decision makers) is a **strong advantage**
**Job Types**: Full-time, Permanent
Pay: $150.00 - $300.00 per hour
Expected hours: No more than 80 per week
Work Location: Remote