Description

THE OPPORTUNITY
The Quality Operations Supervisor is responsible for overseeing the quality of processes and product outputs, ensuring compliance with internal standards and regulatory requirements.
This role plays a key part in driving operational excellence by monitoring performance, mitigating risks, optimizing processes, as well as coordinating and overseeing the rest of the activities focused on delivering high-quality outcomes aligned with Takeda’s general standards.
Additionally, this position has a critical responsibility as Responsible Sanitary Representative for warehouse operations, acting before regulatory authorities and ensuring all licenses and quality processes meet COFEPRIS requirements.
MAIN RESPONSABILITIES:
Define and implement quality standards, processes, and procedures to meet regulatory and internal requirements

Audit and monitor processes and outputs, identifying risks, deviations, and improvement opportunities

Conduct product integrity testing to ensure compliance with quality expectations

Analyze quality data and prepare reports on defects, deviations, and trends

Lead Corrective and Preventive Action processes and change control activities

Ensure adherence to Quality Management Systems and regulatory frameworks

Drive continuous improvement initiatives to optimize quality performance

Lead, coach, and develop a small team, including performance reviews and resource planning





Provide technical guidance and support to enhance quality-related capabilities

SKILLS & QUALIFICATIONS:
5-6 minimum years of experience as sanitary responsible or related positions with past representation at COFEPRIS

Mandatory Bachelors or Higher Educational Degree in Pharmaceutics or related

Proven experience in Quality Assurance / Quality Operations within regulated environments (biotech/pharma) as well as managing ideally high-cost pharmaceutical products

Strong expertise in auditing, CAPA, and Quality Management Systems (QMS)

Proficiency in SAP is also preferred

Fluent business and technical English language level

Experience coordinating team responsibilities and proactively managing different stakeholders cross-functionally

Ability to analyze quality data and identify trends, risks, and deviations

Solid understanding of regulatory compliance standards and change control processes

WHAT TAKEDA OFFERS:
At Takeda, you take the lead in shaping your career. Joining our team in Mexico City provides access to:
Competitive salary + annual performance bonus

Monthly meal allowance & supermarket vouchers

Saving Fund

Comprehensive healthcare packages (life, medical, dental, vision)

Additional paid time off

Strong Diversity, Equity & Inclusion licenses and programs

Locations

MEX - Santa Fe Worker Type

Employee Worker Sub-Type

Regular Time Type

Full time

📌 Jefe de Calidad Comercial (Santa Fe)
🏢 Takeda
📍 Santa Fe