Position
Residential Services Manager – Cabo Del Sol, Mexico

Location
South coast of Mexico’s Baja peninsula, Cabo Del Sol

Management Level
Operations – Assistant Manager level with local package

Responsibilities
- Provide support for all aspects of the Residential Operation delivering the highest level of hospitality and professionalism in resident interactions, accommodating special requests, and resolving complaints.
- Respond to all resident requests accurately and timely, making recommendations based on local knowledge and residence practices.
- Build relationships with residents and safeguard assets and resources of the Association.
- Coordinate a la carte service requests and ensure accurate billing.
- Plan, organize, control, and direct work of employees in the Residential Service area while ensuring superior quality and consistency of the Four Seasons experience.
- Process packages and mail accurately and timely, storing and retrieving resident items.
- Efficiently manage schedules and grant access to building(s)



and units for vendors/contractors/homeowners service providers and visitors with proper authorization.
- Update information about vendors, restaurants, attractions, maps, ensuring current local resources available to residents.
- Perform weekly walkthrough of Residence/Estates with Engineering and Housekeeping Management.
- Regularly assess effectiveness of maintenance and housekeeping programs, a‑la‑cote pricing to increase homeowner participation.
- Create inspection reports per unit (pre‑arrival, departure, vacant) weekly or as required.
- Submit proper quotes related to repairs for owners’ approval.
- Maintain accurate records of warranties, damages, and enhancements per unit.
- Prepare work orders and coordinate with Engineering, monitor completion.
- Conduct regular inspections of exclusive and common area residential spaces, recommend improvements, address deficiencies.
- Oversee preventive maintenance and deep cleaning programs such as “

📌 Residential Services Manager (Cabo San Lucas)
🏢 Four Seasons
📍 Cabo San Lucas