Join to apply for the Customer Quality Engineer role at National Engineered Fasteners Inc.
Join to apply for the Customer Quality Engineer role at National Engineered Fasteners Inc.
Customer Quality Engineer – Operations Support
Position Overview: This position will focus on Customer Relations with regard to any quality concerns.
With the assistance of NEF Canada Quality Assurance, oversee the quality processes of the GX Pro Opus warehouse, ensuring all requirements and processes are followed accurately and safely.
Main Responsibilities:
• Respond promptly to customer application issues, delivering exceptional service and maintaining high customer satisfaction.
• Work with suppliers to ensure thorough root cause analysis and effective corrective action.
• Oversee sorting, kitting, and light assembly tasks to ensure accuracy and adherence to deadlines. • Manage calibration of all measurement equipment.
• Coordinate containment and resolution of Non-Conforming Products and Quality Alerts.
• Ensure continuous production by supplying customers with quality-assured products,



including NEF sorting, third-party sorting, and shipping proven inventory.
• Conduct customer visits to address quality concerns and collaborate with NEF Quality Assurance (QA).
• Report to the NEF Quality Assurance Manager
• Perform additional tasks as assigned.
Education / Experience:
• Bachelor’s degree in engineering Key Skills / Core Competencies:
• Manufacturing/Quality Engineer and PPAP experience.
• Fluent in English and Spanish.
• Proactive problem-solver with the ability to address and resolve complex issues.
• Strong attention to detail, organization and problem-solving skills
• Capability to ensure internal processes consistently produce quality outcomes.
• Strong leadership skills, setting an example within the warehouse environment.
• Excellent oral and written communication abilities.
• Working knowledge of MS Office
• Strong time management and prioritization skills to meet strict dea

📌 Customer Quality Engineer (Santiago de Querétaro)
🏢 National Engineered Fasteners
📍 Santiago de Querétaro