**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Parques De San Felipe - Chihuahua, Chihuahua**:
¡Solvo General is looking for your bilingual talent!
Job description:
The Client Onboarding Specialist will play a crucial role in guiding new clients through the initial stages of their legal journey, ensuring they feel supported, informed, and confident.
This position demands exceptional communication skills, a strong sales aptitude, and a proactive approach to addressing concerns and convincing potential clients throughout the onboarding process.
Additionally, the specialist will be responsible for maintaining consistent follow-up with prospective clients, making a minimum number of calls per day, and committing to the firm's various performance targets.
Responsabilities:
- Client Assesment and follow up
- Conduct initial interviews to understand the clients' needs and circumstances
- Seek potential clients through various channels to initiate consultations with the firm
- Ensure all client information is accurately entered into the firm's case management system
- Convience the potential clients to start the process with the firm
- Coordinate with attorneys, paralegals,



and other legal staff to ensure that each new client is properly assigned and their case is handled efficiently from the outset
- Serve as an intermediary between clients and the legal team during the onboarding phase
Skills and qualifications - Hard and soft skills:
- Bachelor's degree in Communications, Business, Legal Studies, or a related field (preferred)
- 2+ years of experience in a client-facing role, preferably in the legal industry or a similar high-stakes field.
- Understanding of personal injury and workers' compensation law (preferred but not required)
- Strong communication skills
- Strong Sales experience
- Excellent organizational skills and attention to detail
- Proficiency in case management software, Microsoft Office, and client relationship management tools
Schedule: Lunes a Viernes 10:00 am - 7:30 pm ó 9:00 am - 6:30 pm (Dependiendo de la operación)
On site: Chihuahua Avenida Universidad
**Salary**: Hasta 16,000 mxn brutos mensuales + prestaciones de ley + otros beneficios solvo
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Administrativo / Secretarial
**Industria**:
Servicios de Información

📌 Onboarding New Clients (Chihuahua)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Chihuahua