Associate Manager - Shared Services - Monterrey
Monterrey, NL 64640, Mexico

Schedule: FT

Job Type: On-site

Salary Type: Salary

Job Level: M1

About the Role

The Associate Manager is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure freight transportation service expectations are met and exceeded. The team is responsible for functions like planning and on-time delivery of customer freight while controlling costs and providing excellent customer communication. The idealcandidate can use statistical data to drive efficiency as wellas useroot cause analysis tools to improve business processes and exceed customer expectations. Thisassociate manager will work closely with stakeholders in the US and/or Canada. Cross-cultural collaboration isa mustformanagerand team members.

What the Candidate Will Do
- Supervise day-to-day activities of team members
- Schedule staff and distribute workload– work closely with US and/or Canadian stakeholdersto meet businessrequirements




- Associate managers may need to cover work for their team members and may have 30% of time dedicated to production responsibilities
- Ensure team members meet daily goals andmonitorindividual and team performance
- Develop,implementandmaintaineffective processes
- Proactively generate and share ideas that lead to process efficiency and customer experience improvement
- Develop and distribute customer and internal performance management reports
- Develop strong relationships acrossorganization
- Develop team members byprovidingtraining opportunities, projects,mentoringand coaching
- Create andmaintainstrong teamculture in line with Uber Freight values and behaviors

Basic Qualifications
- Advanced English, verbal and written
- 3 years of LOGISTICS (transportation management, brokerage, warehouse, supply chain, etc.) experience WITH increasing level of responsibility.

Preferred Qualifications
- Ability toanticipateand resolve problems using roo

📌 Associate Manager (Monterrey)
🏢 Uber Freight
📍 Monterrey