Role Summary
The ISS Project Associate is a ground-level execution role responsible for supporting the build‑out and day‑to‑day management of SharkNinja’s in‑store service programs across Mexico and LATAM. Working closely with the Retail Services Project Manager (US), this role helps establish retail execution standards, coordinate with 3PL vendors, and ensure that in‑store programs are delivered on time, on budget, and at the quality level SharkNinja demands.

Mission
Support the execution and scaling of SharkNinja’s in‑store service programs in Mexico and LATAM by providing on‑the‑ground coordination, vendor management, and operational support—ensuring that the retail experience meets the same standards of quality and consistency established in the US.

Why This Role Exists
As SharkNinja expands its retail presence across Mexico and LATAM, in‑store execution cannot be managed solely from the US. The nuances of local retail environments—vendor landscapes, labor markets, retailer expectations and operational logistics—require someone embedded in the region.



This role provides the in‑country presence needed to understand what LATAM actually requires rather than assuming US models translate directly.

Key Outcomes (First 12 Months)
- Local 3PL vendor relationships established and onboarded for Mexico retail execution
- In‑store service playbook adapted for Mexico market—reflecting local retail realities, not US assumptions
- Reliable on‑the‑ground reporting on store conditions, merchandising compliance and program quality
- Smooth coordination between Mexico field operations and US‑based Retail Services PM
- Foundation built for scaling ISS programs into additional LATAM markets in Year 2
- Clear documentation of regional needs, gaps, and opportunities to inform future investment decisions

Core Responsibilities
Field Execution & Coordination
- Support the coordination and execution of in‑store service projects across Mexico retail locations
- Conduct regular store vi

📌 In-Store Service Project Associate (Ciudad de México)
🏢 SharkNinja
📍 Ciudad de México