DiDi is looking for a CX Operations Analyst based in Mexico City to enhance customer experience through analysis of feedback and operational performance. You will support initiatives by working closely with cross-functional teams, identifying pain points, and contributing to process improvements.
The candidate should have strong analytical skills and the ability to transform data into actionable insights. A Bachelor's degree and proficiency in English are required. Join us in our commitment to building inclusive teams.
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📌 CX Operations & Insights Analyst (Ciudad de México)
🏢 Didi
📍 Ciudad de México
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