Job Summary

At PwC, the Senior Associate is responsible for managing IT infrastructure and providing technical support for cloud-based Tax applications. The role includes maintaining servers, network configurations, troubleshooting, mentoring junior staff, and ensuring application reliability.

Responsibilities

- Provide essential technical support for cloud-based Tax applications
- Analyze complex issues and propose viable solutions
- Mentor junior team members to enhance their skills
- Build and maintain positive client relationships
- Navigate the complexities of application support in a dynamic setting
- Maintain the reliability and performance of applications
- Collaborate with cross‑functional teams to address challenges
- Uphold service delivery standards

Qualifications

What You Must Have

- Bachelor’s Degree
- 3 years of experience in application support
- Oral and written proficiency in English

Skills and Experience (What Sets You Apart)

- 3 years of experience in application support
- Experience with Microsoft Azure PaaS
- Skilled in SQL for issue analysis
- Familiarity with Kusto Query Language (KQL)
- Experience with Microsoft DevOps and CI/CD pipelines
- Scripting experience in Bash, PowerShell, Python
- Understanding of ITIL processes
- Experience with monitoring tools like DataDog
- Ability to manage competing priorities

Senior Associate – SQL Database Administrator

Role responsibilities include owning the reliability, performance, security,



and availability of enterprise SQL databases and managing complex clusters and modernisation initiatives.

Responsibilities

- Own reliability, performance, security, and availability of enterprise SQL databases
- Manage complex multi-node clusters, performance engineering, mission-critical tuning, security enforcement, and DR orchestration
- Lead high-impact database changes, RCAs, and modernization initiatives
- Develop and maintain infrastructure-as-code and provisioning pipelines (Terraform/Ansible)
- Schedule and validate backups, conduct DR tests, maintain runbooks
- Plan and apply vendor patches, validate post-upgrade functionality
- Monitor performance and capacity, tune queries and indexes, forecast growth
- Configure clustering, HA, Always On, log shipping, replication, failover drills
- Implement encryption, masking, RBAC, audit user activity, generate compliance reports
- Detect and troubleshoot database incidents, document root causes
- Develop scripts for automation (Shell, PowerShell, PL/SQL, T-SQL)
- Provide weekly performance dashboards and recommend optimisations

Qualifications

- Bachelor’s Degree in Computer Science, Engineering, or related field
- 4‑7 years of SQL Server administration experience
- Proficiency with Azure SQL, MySQL, MariaDB, MongoDB, PostgreSQL, PowerShell, AWS RDS, Aurora, Terraform, Ansible
- Experience with ITSM processes

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📌 SQL Database Administrator - Senior Associate (La Reforma)
🏢 Pwc South Africa
📍 La Reforma