The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
**Qualifications**:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
**PARA LA VACANTE REQUERIMOS**:
- Bachillerato concluido
- Habilidad en captura de datos
- Manejo EXCEL
- Habilidad en el manejo del teclado numérico para captura
- Observador
- Analítico
- Proactivo
- Trabajo en equipo
- Comunicación efectiva
- Manejo de estrés
**EL OBJETIVO DE LA POSICIÓN ES**:
- Revisión de documentos físicos que se entregan por parte de franquicia.
- Resguardo en cajas de los documentos
- Resguardar física y electrónicamente el documento del cliente
- Se realiza esfuerzo físico
- Generación de Etiquetas
- Recepción de Expedientes
- Validación de Expedientes
**LA MODALIDAD Y HORARIO DE LA POSICIÓN ES**:
- Edificio Moras
- SITIO
- ** Turno Vespertino**:
- Lunes a viernes
- ** 15 a 23 H**Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time-
- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._
📌 Banamex Analista De Validación De Expedientes / (Xico)
🏢 Citi
📍 Xico