Resumen: The ISO Coordinator is responsible for maintaining, improving, and ensuring compliance with the organization's Quality Management System (QMS) in accordance with ISO standards and customer requirements Responsabilidades:

Mains Responsibilities:

- Maintain and administer the Quality Management System (QMS) in compliance with ISO standards (ISO 9001 and other applicable certifications).
- Coordinate and support internal, external, customer, and certification audits.
- Develop, review, control, and update quality system procedures, policies, work instructions, and records.
- Monitor compliance with quality management requirements across all departments.
- Lead corrective and preventive action (CAPA) activities resulting from audits, customer complaints, and non-conformities.
- Facilitate root cause analysis and ensure effective implementation of corrective actions.
- Coordinate management review meetings and prepare quality performance reports.
- Track quality objectives, KPIs, and continuous improvement initiatives.
- Provide training and guidance to employees regarding ISO requirements and quality system procedures.
- Support process owners in maintaining documentation and process effectiveness.
- Ensure document control processes are followed and maintained.
- Participate in risk assessments and continuous improvement projects.
- Support customer quality requirements and compliance activities.
- Monitor changes to ISO standards and communicate requirements to relevant stakeholders.




- Promote a culture of quality and continuous improvement throughout the organization.

Qualifications

Education

- Bachelor's Degree in Industrial Engineering, Quality Engineering, Manufacturing Engineering, Business Administration, or a related field.

Experience

- 3–5 years of experience in Quality Systems, ISO Administration, Quality Assurance, or related functions within a manufacturing environment.
- Experience in the maquiladora industry preferred.
- Experience coordinating certification and surveillance audits.

Knowledge, Skills, and Abilities

- Strong knowledge of ISO 9001 Quality Management Systems.
- Knowledge of auditing methodologies and quality tools.
- Familiarity with CAPA, Root Cause Analysis, 8D, 5 Why, FMEA, and Continuous Improvement methodologies.
- Understanding of document control and quality system requirements.
- Strong organizational and project management skills.
- Excellent verbal and written communication skills.
- Ability to work effectively with all organizational levels.
- Advanced Microsoft Office skills, particularly Excel and PowerPoint.
- Ability to analyze data and generate quality performance reports.
- Bilingual English/Spanish preferred.

Certifications Preferred

- ISO 9001 Internal Auditor Certification.
- ISO 9001 Lead Auditor Certification (preferred).
- ASQ Certified Quality Auditor (CQA) is a plus.
- Lean Manufacturing or Six Sigma certification is desirable.

📌 ISO Coordinator (Tijuana)
🏢 Panasonic
📍 Tijuana