FICO (NYSE: FICO) is a leading integral analytics software company, helping businesses in 100+ countries make better decisions. Join our world‑class team today and fulfil your career potential

The Opportunity
Join FICO’s platform engineering team to architect and operate the AI/ML infrastructure powering FICO Assistant — our client‑facing AI product serving financial institutions across APAC, EMEA, and North America. You’ll own production AI/ML systems end‑to‑end: model serving, training pipelines, vector search, cloud databases, and 24x7 operational support.

What You’ll Contribute
- Design and operate production AI/ML infrastructure — model serving (SageMaker, Bedrock, self‑hosted LLMs on EKS), training pipelines, and inference optimization.
- Own the FICO Assistant database layer — provisioning, scaling, performance tuning, and DR across:
- Amazon OpenSearch — embeddings and vector search (k‑NN indexes for RAG).
- Amazon DocumentDB — conversation/session storage (MongoDB‑compatible schema design, compound/TTL indexing, change streams).




- Aurora PostgreSQL — Langfuse observability backend.
- Amazon ElastiCache Redis — Langfuse caching layer (shard management, eviction policies, Multi‑AZ failover).
- Build Infrastructure as Code (Terraform, Crossplane, CloudFormation) for all AI/ML and database resources.
- Implement CI/CD pipelines for ML systems with automated testing and model validation gates.
- Implement monitoring and alerting using CloudWatch and Grafana across all database and AI/ML services.

What We’re Seeking
- 8+ years infrastructure/platform engineering; 3+ years focused on AI/ML infrastructure.
- Hands‑on ML model serving — SageMaker, Bedrock, vLLM, or TGI.
- Vector search / embedding index management — OpenSearch k‑NN, dimension tuning, index optimization for RAG.
- Kubernetes (EKS) for ML workloads — GPU node pools, autoscaling, service mesh.
- LLM application patterns: conversation memory, guardrails, agent frameworks (LangChain, LlamaIndex).
- Data

📌 Lead Database AI Platform Engineer (Torreón)
🏢 Fico
📍 Torreón