Intuitive Surgical is seeking a Technical Support Associate to provide frontline phone support for da Vinci systems, perform initial triage, and document activities in CRM. You will escalate complex issues to Technical Support Engineers and collaborate to improve knowledge base workflows.
Idóneo candidates have experience in regulated call centers or technical support, are fluent in Spanish and English, and possess an Associate degree or technical certification.
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📌 Bilingual Tech Support Associate II — Flexible Schedule (Mexicali)
🏢 Intuitive
📍 Mexicali
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