Senior Linux Administrator and Pacemaker – Enhanced Operations Service
6 days ago Be among the first 25 applicants

About SAP:
As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.

Requisition ID: 438097 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Career Level: T3 | Hiring Manager: Harishankar Dhulipudi | Recruiter Name: Thais Nadim

What you'll do:
- Ensuring day‑to‑day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s.
- Technically skilled in providing expert support for all Linux OS/Windows and infra customer issues.
- Identifying and resolving architectural and design issues in existing Pacemaker setup,



developing automation to ensure stability and reliability of the environment to run business‑critical systems of our customers.
- Contributing to standardizing and simplifying server operations using software tools and automation (DevOps).
- Implementing and managing high‑availability solutions using clustering technologies, particularly Pacemaker.
- Strong capability in proactive alert analysis and maintaining system stability by effectively analysing and responding to proactive alerts.
- Participating in major incident handling, troubleshooting service request failures, downtime extensions, long‑running ongoing incidents for a customer, and solving them in stipulated SLA/KPI thresholds.
- Quick responses during escalations, taking proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and driving initiatives to standardize and simplify server operations.
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📌 Senior Linux Administrator and Pacemaker (Monterrey)
🏢 SAP..
📍 Monterrey