Your Team Responsibilities
We are currently seeking an experienced Analytics Client Service Specialist to join our Client Coverage organization in our Monterrey or Mexico City office. The MSCI General Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings. Client Service Specialists work closely with account managers and consultants to develop and maintain client relationships.

https://careers.msci.com/life-at-msci

Your Key Responsibilities
As a CS Associate, you'll serve as a trusted partner, helping clients maximize the value of MSCI's products, research, and analytics. You'll combine analytical thinking, relationship management,



and market expertise to deliver an exceptional client experience while collaborating with teams across the organization.

In this role, you will:
- Become a trusted advisor to clients by providing timely, accurate, and insightful responses to complex questions about MSCI's products, methodologies, and data solutions, helping clients confidently apply our offerings to their investment decisions.
- Build and strengthen long-term client relationships through proactive engagement, regular follow-ups, and personalized support, ensuring client needs are understood and addressed while identifying opportunities to enhance their experience.
- Analyze financial markets and client data to deliver meaningful insights on market movements, index performance, and product-related trends. You'll provide both reactive support and proactive analysis that helps clients stay informed and make data-driven decisions.
- Deliver a best-in-class client experience by ensuring clients recei

📌 Americas Client Service Specialist (Monterrey)
🏢 MSCI
📍 Monterrey