Education/Certifications
A graduate with relevant experience in life science meetings & events, pharmaceutical, device or healthcare setting working with HCPs, HCOs or Patients.

Roles and Responsibilities
Acts as the point of contact for HCPs, HCOs, patients and stakeholders both pre-and-post engagement, providing high-quality interactions. Responsibilities can include but are not limited to: addressing external expert onboarding challenges, supporting the issuance of contracts as needed, facilitating redline requests and escalations, handling complex external expert inquiries with a high degree of care and follow through, supporting invoice/payment queries and answering business owner questions. Additional role requirements include facilitating travel requests and questions between HCP and travel agency for non-cross-border engagements. This is an external expert (HCP, HCO and patient) and stakeholder-facing role, requiring professionalism, service orientation, and compliance awareness.

Responsibilities May Include, But Are Not Limited To
- General engagement support:



Answer questions and conduct outreach to business owner/stakeholders or HCPs as needed as it relates to HCP/HCO onboarding, activity requests, contracting, travel requirements, invoicing and payments
- Contracting:
- Facilitate offline HCP/HCO contract execution between HCP/HCO and internal signor
- Review contract redline requests to adhere to established standards and elevate to Legal for review
- Conduct outreach to follow up with business owners and/or HCP/HCO for outstanding contracts
- Facilitate contract amendment requests by liaising with business owners and HCP/HCOs as necessary
- Travel & Logistics:
- Address complex HCP/HCO scenarios as it relates to activities, contracts, travel, or payments
- Facilitate HCP travel request submission
- Communicate HCP travel arrangements to business owners and HCPs
- Post engagement support:
- Support the reconciliation and recordation of HCP logistic ex

📌 Acceleration Center (Jalisco)
🏢 PwC México
📍 Jalisco