At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.

We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

What You Will Do
- Work with internal resources and end users to determine technical requirements for authentication, SIS integration, etc.
- Assess, evaluate, and propose technical solutions according to customer needs and constraints
- Provide technical consultation and assistance for internal resources and customers including best practices and opportunities for efficiency improvement
- Pilot and test new middleware software designed to assist in transferring data between customer data source software and Canvas
- Maintain solution ownership from planning to delivery
- Ensure proper documentation is complete, current,



and stored appropriately from task start to finish
- Focus on clear and concise communication, both oral and written, to ensure proper expectations are set and comprehension of complex and technical topics is established
- Build and maintain custom tools to increase workflow and productivity for the team
- Minimize Instructure’s exposure and risk as it applies to technical integrations and configurations

What You Need to Know/Have
- Bachelor’s Degree in related field
- 2+ years experience in SaaS-based implementations or technical support
- Technical expertise with multiple identity provider authentication systems - CAS, SAML, LDAP, OAuth
- Experience with SQL and Relational Data Models
- Experience and familiarity in working with APIs
- Outstanding written and oral communication skills
- Strong interpersonal skills and customer focus
- Ability to learn, understand, and apply new technologies
- Some experience with a program

📌 Technical Consultant (México)
🏢 Portfolium (Acquired by Instructure)
📍 México