Operations Manager, Quality and Change, Worldwide Operations
Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across the world? If so, the Amazon team is looking for an experienced leader with a strong record of achieving results. The person will be responsible for creating and executing a worldwide supply chain by working closely with our retail and operations partners across the globe in order to effectively manage volume flows and fullness for our fulfillment centers and delivery stations. The role requires heavy index on dive deep, bias for action, and ownership.

As a Quality Operations Manager, you will have the opportunity to lead quality and learning operations within an Amazon Fulfillment Center. You will be responsible for leading, developing and engaging a team of exceptional talent that makes innovation possible.



One of your main focuses will be motivating, mentoring and coaching your team to become the best leaders they can be.

Job requirements
- Capacity Planning and Operational experience.
- Lead a group of Area Managers towards success.
- Manage quality metrics as well as hiring and training for the FC.
- Innovate and drive continuous improvement projects.
- Deliver results: Cost and Customer Experience.
- Frequent walking in the building and around area; facilities are over a quarter mile in length.

Key job responsibilities
- Support all safety programs and compliance to ensure a safe work environment for all associates and managers.
- Lead and develop a team of 3-7 Area Managers (front-line supervisors) and 100-300 hourly associates by embodying Amazon’s Leadership Principles.
- Act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed.
- Me

📌 Operations Manager, Quality and Change, Worldwide Operations (México)
🏢 Amazon
📍 México