Who We Want

As a Mexico Carrier Account Representative, you will play a vital role in establishing and growing our reputation with trucking companies in Mexico. We’re looking for talented individuals with at least 1+ years of cross-border carrier capacity experience to join our team and hit the ground running.

What You’ll Do
- Ensure the Mexico cross-border load board is covered before clocking out each day and that at least 95% of it is pre-booked for the following day.
- Source new and existing dedicated business opportunities.
- Make outbound phone calls to both Mexico andU.S.-based carriers.
- Learn how to use and operate Arrive resources, including Committed Capacity, 1 Stop Shop, Truck Entry, Carrier Search, and Load Board.
- Collect paperwork and manage accounting-related activities.
- Build a portfolio of at least 15 carriers and seven core carriers.
- Contact at least 12 unique carriers every afternoon and post trucks projected on weekly capacity.
- Call on new carriers daily to build a working relationship.
- Become an expert in Mexico’s capacity, markets, and rates.




- Prospect and cold-call carriers through leads listed within our CRM and generate your own leads through individual research.
- Build strong internal relationships with Arrive’s Business Development and Operations teams.
- Handle and solve freight issues, including missed pickups, missed deliveries, accessorial management, and rejected products.

Service
- Track loads from pickup status to delivery status.
- Maintain a late bounce score of less than 3% each month.
- Ensure all in-transit loads have updated notes by 10 AM every morning.
- Confirm all next-day pickups by 2:30 PM CST and rebook any loads that are not confirmed.
- Ensure service expectations are relayed to the carrier at the time of booking and only book loads when the carrier agrees they can accommodate those expectations.
- Obtain timely updates within 15 minutes upon request for carriers, customers, and coworkers.
- Ensure a

📌 Mexico Carrier Account Representative (Jalisco)
🏢 Arrive Logistics
📍 Jalisco