Responsibilities
- Receive and track customer bookings/orders.
- Send shipping instructions overseas according to customer instructions or established SOP’s.
- Notify customer of arrival and charges. This must apply to any delay notices and Customs/Exam holds. Applicable charges for any holds must also be advised to the necessary party concerned immediately after we receive our notification.
- Follow the guidelines specified by the company’s business process team.
- Process Customs Entries, i.e., classify invoice, file RLF entries, and enter electronic invoices.
- Own the process for FDA related entries.
- Review and prepare documentation with accuracy on every detail and aspect, not limited to but including Customs classification, I.T. number, commercial invoices, details, etc.
- Transmit information to ABI, verify results and make corrections if necessary, monitoring the release of customs and also any OGA as may apply (USDA, FCC, DOT... etc.).
- Check Customs release details and ensure any discrepancies are handled properly.
- Transmit payment of Customs duties as needed.




- Manage exceptions with involved parties and customer.
- Ensure that file contains all necessary document copies in proper sequence.
- Coordination of entry and break bulk shipments.
- Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations.
- Answer all customer requests in accordance with our company standards and guidelines.
- Monitor closely any shipments moving on an I.T. and provide release, payment and delivery instructions within the allotted free time.
- Collect any COD monies owed before arranging delivery to the customer.
- Handle and manage all customer contact at file level regarding exceptions.
- Ensure highest level of data quality by processing the shipment accurately.
- Provide accurate job costing forecast – Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines.
- Work with vendors a

📌 Ocean Import Specialist (Santiago de Querétaro)
🏢 Mxgdl Jas Forwarding De Mexico S.A. De
📍 Santiago de Querétaro