The Relationship Associate is a developing professional role.
Deals with most problems independently and has some latitude to solve complex problems.
Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.
Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family.
Applies analytical thinking and knowledge of data analysis tools and methodologies.
Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
Typically deals with variable issues with potentially broader business impact.
Applies professional judgment when interpreting data and results.
Breaks down information in a systematic and communicable manner.
Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
Moderate but direct impact through close contact with the businesses' core activities.
Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities**:
- Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients.
Our ultimate goal is to exceed our clients' expectations by constantly innovating to improve the onboarding and account opening processes.
- Process account opening or maintenance requests in a timely manner




- Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
- Ensure all documentation received is current, accurate and complete.
Partner with KnowYourClient (KYC) Teams, the Account Opening division, and other product partners to ensure expedient, efficient and seamless procesing
- Provide the highest level of customer service and teamwork to Banking teams and other internal partners.
- Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible.
**Qualifications**:
- 2-5 years experience as checker (account opening, regulations and policies -documents check).
- English Upper-Intermediate
- Extremely detail oriented.
- Excellent team player
**Education**:
- Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
**Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Commercial Sales Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

📌 Checker Onboarding (Xico)
🏢 Citi
📍 Xico