**Company Description**
Uplift's mission is to empower businesses through strategic nearshoring solutions, we enable US companies to tap into a pool of highly skilled professionals, helping them maximize their efficiency and competitiveness in the general marketplace.
Our commitment to cost-benefit advantages and hiring top talent ensures that businesses achieve optimal financial outcomes and reduce operational costs.
**Responsibilities**:
- Answer incoming calls in a professional and courteous manner.
- Greet callers and provide them with necessary information or assistance.
- Transfer calls to appropriate departments or individuals as needed.
- Take messages accurately and relay them to the appropriate recipients.
- Provide basic technical support or troubleshooting assistance over the phone.
- Maintain accurate records of calls and messages.
- Assist in maintaining phone system equipment and ensuring its proper functioning.
- Handle inquiries and resolve issues promptly and effectively.




- Follow company policies and procedures regarding phone etiquette and customer service.
**Qualifications**
- Previous experience in a customer service or phone operator role preferred.
- Excellent verbal communication skills.
- Strong interpersonal skills and ability to interact with callers professionally.
- Good organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Willingness to work flexible hours, including evenings and weekends if necessary.
- Ability to remain calm and composed under pressure.
Tipo de puesto: Tiempo completo
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
Lugar de trabajo: Empleo presencial

📌 Phone Operator (Guadalajara)
🏢 UPLIFT TALENT PARTNERS
📍 Guadalajara