OverviewThis role is responsible for performing internal product tests, quantifying product value, and advising business leaders and customers on applications and equipment.
It supports commercial teams through training, troubleshooting, and technical demonstrations, contributing to innovation and customer satisfaction.ResponsibilitiesPerform internal product tests and report results to customers and commercial teamsExecute Technical Service Requests (TSRs) and deliver data-driven conclusionsSupport key accounts through training, application startup, and troubleshootingDesign and implement advanced experimental methodologiesMentor junior and mid-level techniciansAssist sales and QC teams with customer complaint investigationsCollaborate with interdisciplinary teams on research initiativesAnalyze and interpret data for technical reports and presentationsConduct successful lab trials and product demonstrationsPartner in account planning and value selling strategiesMinimum RequirementsHigh School Diploma, Associate/Technical degree, or bachelor's degree in chemistry, Chemical Engineering, Materials Science,



or related field with 2+ years of relevant experienceAbility to become an expert in customer applications and internal technical serviceProficiency in electronic tools (e.g., SFDC, HBF tools)Strong verbal and written communication skillsTeam-oriented, organized, and adaptableProficient in English (verbal and written)Preferred RequirementsBachelor's degree in chemistry, Chemical Engineering, Materials Science, or related field with 1+ year of experience in adhesives, applications, machinery, or substratesExperience in customer-facing technical rolesUnderstanding of value selling techniquesSalesforce.com experienceLeadership potential and interest in increased responsibilityEqual Employment Opportunity StatementH.B.
Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, marital status or status as a protected veteran, or any other legally protected classification.
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📌 Technical Service Engineer (Monterrey)
🏢 H.B. Fuller Mexico S.A de
📍 Monterrey