Description

The Real Estate Lead Manager is responsible for being the first point of contact for incoming seller leads. This role focuses on speed to lead, seller qualification, follow-up, and appointment setting, not closing deals. You will speak with homeowners who have already expressed interest in selling their property, gather key information, assess motivation and timeline, and schedule qualified appointments for the Home Buying Specialist. This role is critical to revenue. Strong performance here directly impacts how many deals the company closes.

Responsibilities

Lead Management & Seller Communication

- Respond to inbound seller leads quickly via phone, text, and email
- Conduct outbound follow-up on warm leads using provided call lists
- Build rapport with homeowners and create a positive first impression
- Ask structured qualification questions to assess:
- Motivation
- Timeline
- Property condition
- Price expectations
- Set qualified appointments for the acquisitions team
- Confirm and reconfirm appointments to reduce no-shows

CRM & Pipeline Management

- Accurately log all conversations, notes, and dispositions in the CRM




- Maintain clean lead statuses and follow-up tasks
- Track contact attempts and ensure no leads fall through the cracks
- Follow company scripts and processes while sounding natural and professional

Performance & Accountability

- Hit daily and weekly call, contact, and appointment targets
- Maintain high appointment-set and show rates
- Continuously follow up with older leads to re-engage opportunities
- Participate in coaching, training, and performance reviews

Qualifications

- 1–3 years of experience in inside sales, lead management, or appointment setting
- Strong spoken and written English
- Comfortable speaking on the phone for multiple hours per day
- Organized, detail-oriented, and process-driven
- Confident, friendly, and professional phone presence
- Reliable internet connection and quiet work environment
- Comfortable using CRM systems and basic technology tools

Job Types: Full-time, Commission

Pay: $350,000.00 - $550,000.00 per year

Work Location: Remote

📌 Inside Sales Representative (México)
🏢 Dustin Buys Houses
📍 México