JOB DUCK IS HIRING AN INTAKE ASSISTANT

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row!

Role Overview:

The Intake Assistant at a Law Firm serves as the first point of contact for clients, ensuring a welcoming and efficient intake process. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of phone calls while collecting and entering accurate client information. The Intake Assistant also supports translation needs to facilitate clear communication.

Schedule:

Monday to Friday 7AM to 10PM CST (USA)

Your Responsibilities Will Include but Are Not Limited To:

- Perform data entry with a high degree of accuracy and attention to detaill
- Answer and manage a high volume of incoming phone calls in a professional and courteous manner
- Maintain organized records and ensure all client information is properly documented
- Provide translation and language assistance as needed to support client communication
- Guide clients through the intake process and address general inquiries




- Conduct initial client intake, gathering required information accurately and efficiently
- Collaborate with team members to ensure smooth workflow and client experience

What We're Looking For:

- Strong verbal communication and customer service skills
- Ability to handle high phone activity in a fast-paced environment
- Bilingual or multilingual (preferred, especially for translation support)
- Excellent data entry skills with strong attention to detail
- Basic computer proficiency (e.g., Microsoft Office, CRM systems)
- Ability to multitask and remain organized under pressure

What's In It For You?

- Monthly compensation starting from 1142 USD to 1220 USD
- Paid time off.
- 100% Remote, Full-Time, Long-Term Career Opportunity.
- Parental leave.
- Opportunities for professional development and training
- Dedicated support from our team.
- A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. We have multiple positions available, but we kindly ask that you apply for one at a time for your specific country.

Job Type: Full-time

Pay: $19,974.61 - $21,338.90 per month

Work Location: Remote

📌 Intake Assistant (México)
🏢 Job Duck
📍 México