01 ago
|
Ntt Data Services
|
México
01 ago
Ntt Data Services
México
Remoto: Trabajo híbrido
Req ID: 380250NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a SAP S/4HANA FICO to join our team in Mexico, México (MX-MEX), Mexico (MX).Job Description - SAP S/4HANA Sr. Application Consultant, FICOPreferred Requirements/Qualifications:Position Description: The Senior SAP Application Consultant is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers via tickets and project work. In this capacity, the Senior SAP Application Consultant is responsible for delivering high customer satisfaction to all customers.Act as senior consultant using advanced industry knowledge to provide SAP project, upgrade, and enhancement support to customers. Duties include configure in multiple SAP modules and/or application areas; document functional specifications; process customer problems and changes in internal Service Desk; lead customer and other teams, and provide project, strategic account, and/or Helpdesk customer support.Day to Day job Duties: (what this person will do on a daily/weekly basis)Project, Strategic Account, and /or Helpdesk Customer SupportEnhancement and Project SupportEnsure consistent delivery of minor and major enhancements, project work including mini-projects, upgrades, roll-outs and other SAP FICO enhancement projectsEstablish credibility with supported clients as their trusted advisorEffectively use and improve methodology approaches and supporting toolsStrategic Account SupportProvide long term dedicated SAP FICO support to one or more Strategic AccountsEstablish long term trusted relationships with our customersBecome an integrated member of the client’s teamThoroughly understand client’s business,
culture and prioritiesHelpdesk Customer SupportMonitor and process AMS customer problems and changesProcess and resolve work classified as Level 2 and 3 issuesProactive follow up of issues that are in customer actionConsistent delivery of SAP FICO support to all AMS customer messagesCustomer SatisfactionCultivate professional relationships with clientsEstablish credibility and relationships with client decision makers, know their business, their industry, their culture, and their top prioritiesFoster an environment of extreme customer focus within the teamBe an advocate for customers within NTT Data Business Solutions Inc.Timely response and acceptable resolution of customer escalationsBasic Qualifications: (what are the skills required to this job with minimum years of experience on each)5+ years of SAP FI and CO experience with understanding of the integration points with other SAP modulesExperience in multiple, full lifecycle SAP implementations2 years leadership experience on SAP implementation projects or production supportMust meet or exceed intelligence general consulting competencies of Personal Skills, Methodical Skills, Business Skills and Leadership.Travel: This position requires someone who can travel at least 50%. .Degree: Bachelor’s degree in Accounting, Finance or related fieldNice to Have; (But not a must)FI – Core (GL/New GL/AR/AP)CO – Core (Cost Center, Internal Order)Fixed AssetsParallel Accounting/Document SplittingProfit Center and Segment AccountingCore ERP Planning and BudgetingProduct Cost ControllingProfitability AnalysisProject Systems Cost ControllingInvestment ManagementReporting Tools (Writer, Painter, Query)Integration points with other functional areasEnhancement and user-exits in areas of functional expertiseS/4 HANA exposure and/or trainingUpgrade, Roll-out, and Implementation projectsAbout NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune General 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI,
cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever; possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
📌 SAP S/4HANA FICO (México)
🏢 Ntt Data Services
📍 México