**Job Title**: Operations Assistant / Back Office Operations & AI Workflow Coordinator
**Employment Type**: Full-Time
**Language Requirement**: Professional English (written and verbal)
**Position Overview**
We are seeking a **highly organized and systems-oriented Operations Assistant** to own and optimize back-office operations across multiple locations.
This role focuses on building **clean, scalable, and repeatable operational systems**, combining financial oversight with **AI-driven workflow execution** to improve accuracy, speed, and visibility as operations scale.
**Key ResponsibilitiesFinancial Operations Ownership**
- Oversee accounts payable, accounts receivable, and billing workflows across multiple locations.
- Monitor cash collections, bad debt, and days sales outstanding (DSO), identifying opportunities for improvement.
- Conduct regular aging reviews with operational leadership to surface trends and gaps.
- Review and manage write-offs, refunds, and account adjustments.
- Support accurate and timely month-end close processes across locations.
**AI-Driven Workflow Execution**
- Process invoices and financial inputs using AI-enabled systems and tools.
- Ensure clean and accurate data entry to support automation and reporting.
- Monitor workflows end-to-end, from intake through processing and payment completion.
- Identify breakdowns or inefficiencies and resolve issues quickly.
- Continuously improve workflows to reduce manual effort and increase speed.
**Systems & Process Optimization**
- Standardize workflows and document handling across all locations.
- Build simple, repeatable processes that scale efficiently.




- Maintain dashboards (Excel or equivalent) to provide visibility into performance and workflow status.
- Identify bottlenecks early and recommend practical, actionable solutions.
**Billing & Compliance Support**
- Oversee billing accuracy through audits and validation processes.
- Support Medicaid and third-party billing tracking and documentation.
- Ensure adherence to internal policies and relevant regulatory requirements.
- Coordinate with operations teams to resolve billing discrepancies and issues.
**Administrative & Team Oversight**
- Supervise front desk or administrative staff, including hiring, training, scheduling, and performance oversight.
- Support HR-related administrative processes as needed.
- Oversee intake, routing, and handling of mail and time-sensitive documents.
- Provide hands-on support to operational teams when required.
**Cross-Location Coordination**
- Operate across multiple locations, ensuring consistency in financial and operational workflows.
- Act as a liaison between finance, operations, and leadership teams.
- Improve communication flow and execution consistency across locations.
**What Success Looks Like**
- Faster invoice-to-payment cycles with mínimal errors.
- Clean, accurate, and reliable financial data across all locations.




- Improved cash collections and reduced bad debt.
- Standardized workflows that reduce confusion and rework.
- Clear operational visibility with no unresolved bottlenecks.
- Reduced dependency on manual processes through automation.
**Requirements & Qualifications**
**Minimum Qualifications**:
- Experience in business office, billing, or back-office operations (experience in regulated or multi-location environments preferred).
- Strong understanding of accounts payable, accounts receivable, and billing workflows.
- Familiarity with Medicaid, Medicare, managed care, or similar billing environments.
- Proficiency in Excel and ability to adapt quickly to new systems.
- Experience with billing platforms or operational systems (e.g., PCS/PCC or similar) is a plus.
- Strong organizational, multitasking, and time-management skills.
- Ability to operate independently across multiple locations.
- Systems-focused operator, not just task-driven.
- High attention to detail combined with strong execution speed.
- Comfortable working with AI tools and automation.
- Proactive problem solver who identifies and fixes issues early.
- Strong communicator who can coordinate across teams and functions.
- Takes ownership and drives outcomes without constant oversight.
Pay: $10,****** - $24,****** per month
Application Question(s):
- What are your salary expectations in pesos?
- What is your English level?
- Are you able to work on site or just remote?
Location: C. ******, entre Avenida Shutan Medina, Residencial Montecristo, ***** Mérida, Yuc.
Work Location: In person

📌 Operations Assistant (Mérida)
🏢 Solvo Global
📍 Mérida