Summary
The **Groups Coordinator** will provide administrative support to the Groups Manager.
This will include but not be limited to inquiry management, creating banquet event orders and billing.
The Groups Coordinator is also responsible for planning and servicing sales groups.
This includes menu planning, agenda setting and hotel meeting services.
Responsibilities also include contract review and facilitating communication before, during and post-event with external clients and pertinent hotel staff.
This communication includes obtaining and detailing all food, beverage, setup-up and A/V needs, managing room blocks and pick up, billing instructions and final review to ensure a high level of service.
The Groups Coordinator is the on-site contact and is responsible for the smooth execution of groups and events.
**Qualifications**:
- A true desire to satisfy the needs of others in a fast-paced environment
- 3 years of previous administrative or relevant experience
- Refined verbal and written communication skills
- Prior customer service experience required
- A degree in hospitality or equivalent experience is plus
- Highly organized and detail oriented with ability to multi-task

📌 Coordinador De Grupos (Quintana Roo)
🏢 Hyatt Centric Playa del Carmen
📍 Quintana Roo