The vision and opportunity are to earn respect as the leading provider of ethical, quality legal support products and services to a growing number of attorneys and types of law.
The mission is delivered through principled, personal leadership.
The organization embraces and meets clients' true needs by providing a safe, stable, and competitive work environment where employees, clients, and vendors enrich their community and themselves personally and professionally.
The Unique Order Specialist's purpose is to effectively ensure the successful fulfillment of customized or unique orders.
This position requires excellent communication skills, strong computer and internet research skills, and flexibility.
As a member of the Quality Management department, the ultimate vision is to facilitate and manage orders that are distinct or customized to individual customer requirements.
**Responsibilities**:
- Adhere to all company policies and procedures, i.e., attendance, dress code, and professionalism
- Have a full understanding of how to process all order types outlined within the scope of the organization, including but not limited to, Special Notice of Lawsuit (SNOL) and Personal Appearance (PA)
- Initiate and process unique or custom orders, ensuring accuracy and alignment with customer expectations
- Verify the accuracy, reliability, and integrity of data by cross-referencing it with source documents, databases, and predefined criteria
- Maintain strict confidentiality and security when handling sensitive information and personal data




- Provide excellent customer service to clients, addressing inquiries, concerns,, and requests promptly and professionally
- Collaborate with other relevant departments to address data quality issues and ensure alignment with organizational goals
- Ensure that unique orders meet quality standards and specifications as outlined by customers
- Consistently work toward meeting company and department expectations
- Other job duties as may be required
**Education or Experience**:
- High School Diploma or equivalent required
- 1-2 years of progressive experience in a related position
**Skills**:
- Ability to perform in a high-volume and fast-paced environment, on deadline
- Ability to multitask and prioritize workload daily
- Strong self-management aptitude and team collaboration
- Advanced computer skills, including Google Apps and Asana management
**Technology**:
- Proficient in using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)
**Functional Requirements**:
- Lifting, bending, standing, climbing, or walking while carrying out assigned duties
- Keyboarding for extended periods (total: 4-6 hours/day)
- Using a phone with or without a headset for extended periods (total: 3-5 hours/day)
- Sitting and/or standing at a desk for multiple hours at a time (total: 6-8 hours/day)
Tipo de puesto: Jornada completa
Sueldo: $22,****** - $24,****** al mes
Lugar de trabajo: Empleo presencial

📌 Unique Order Specialist (Monterrey)
🏢 Amalga Group
📍 Monterrey