**Discover your future at Citi**:
Working at Citi is far more than just a job.
A career with us means joining a team of more than 230,000 dedicated people from around the globe.
At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
**Job Overview**:
The Retail Sales Unit Head manages multiple teams of senior professionals through other senior managers.
The job requires a broad and comprehensive understanding of the different systems, theories and practices relevant to a function as well as practical experience of multiple business cycles.
In-depth knowledge of the industry and direct competitors' products/services is also necessary in order to contribute to the commercial objectives of the business.
Requires thorough understanding of strategic direction of the function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise.
Excellent communication skills required in order to influence a wide range of audiences.
The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed, and possibly on other related areas and organization as a whole.
Develops medium
- to long-term plans and executes functional strategies for a large/complex country, cluster of countries, or business requiring coordination and integration across units.
Provides input into strategic decisions affecting job family or function within a region or business.
Full management responsibility of multiple teams, including management of people, budget and planning.
Has authority to negotiate and make independent decisions on issues/activities that have critical impact or influence on company revenues, capital or business operations.
**Responsibilities**:




- Work with multiple partners across the bank including the various product structuring and trading teams, to bring appropriate product to our clients
- Proven track record in servicing various retail clients, and good knowledge and understanding of all of the retail segments and products
- The role requires an analytical and proactive approach to client management and effort to improve the current Citi platform
- Proactively reaching out to current and potential broker dealer clients to provide product ideas, improve existing client services and onboard new clients
- Continued development of the platform to improve the client experience
- Working with the entire 3rd party team on servicing our Platinum and Priority Clients to ensure we are meeting targets
- Interaction with the Client Management team to develop proper wallet data for our client base
- Be part of a highly motivated team and will be the key person responsible for expanding the client base
- Direct client coverage, and management of Retail Sales business
- Responsible for the distribution of all General Markets' products to 3rd party retail client segments by developing and executing an effective sales strategy and partnership
- Identify and capture key clients and opportunities, expand client reach and deepen client relationships, build an effective sales team and partnership, and meaningfully grow Citi's retail franchise
- Solid client franchise,



especially in the areas untapped by Citi, to increase our client reach, and have an established senior client relationships that can be leveraged
- Work with product and technology partners to enhance Retail platform and deliver more efficient and competitive product offering, solutions, and experience to clients
- Partner with control functions and business management to ensure effective and comprehensive sales processes and supervision
- Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
- Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm's reputation
- Be familiar with and adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
**Qualifications**:
- 15+ years of experience, including 10+ years' managerial experience
- Finance, business, economic or mathematical degree discipline would be advantageous
- Proven track record in developing and maintaining client relationships
- Good knowledge of equity derivatives products and the market place
- Mathematical knowledge of structured products highly desirable
- Client development, from acquisition to ownership
- Ability to understand complex issues and present them in a simple way
- Advanced negotiation/persuasion skills
- Prioritisation and Time Management
- Ability to manage multiple demands
- Demonstrated track record of managing client relationships and consistently generating revenue
- Drive to identify and drive new product and client oppor

📌 Director Nacional De Asesoria Previsional (Xico)
🏢 Citigroup
📍 Xico