**Job ID**:******
**Required Travel**: No Travel
**Managerial - No**
**Location**:Mexico-Guadalajara (AM)**
**Who are we?
**:
**In one sentence**:
Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.
**What will your job look like?
**:
- You will:
- Elicit, analyze, and document business requirements from internal stakeholders and external telecom customers.
- Translate requirements into detailed functional specifications, user stories, use cases, and process flows.
- Collaborate with solution architects, product owners, development teams, and techincal analystr to ensure functional alignment and delivery readiness.
- Lead workshops and requirement-gathering sessions with business users, customer SMEs, and technical teams.
- Support in gap analysis, impact assessments, and feasibility studies for change requests and new initiatives.
- Support end-to-end solution lifecycle: from conceptualization and documentation to testing and production rollout.
- Act as a functional SME, providing ongoing support during design, development, testing, and go-live phases.
- Ensure traceability of requirements and solution provided following Amdocs' delivery methodology and best practices.
- Review deliverables such as test plans, training materials, and solution document to ensure business alignment




- Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel.
**All you need is..
.**:
- Degree in Computer Science or Industrial Engineering & Management - Information System.
- Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on).
- Wide knowledge of relevant products and E2E Business process.
- Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM) is highly desired
- Experience in managing a team in cross-Business domain solutions.
**Why you will love this job**:
- Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
- Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!
- You will have the opportunity to work in multinational environment for the general market leader in its field.
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
**Amdocs is an equal opportunity employer.
We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

📌 Business Analyst (Guadalajara)
🏢 Amdocs
📍 Guadalajara