Citi in Mexico City is seeking an experienced customer support professional to handle inquiries and supervise escalated issues within the disputes team.You will identify opportunities to offer value-added products while complying with regulations, and communicate with management on productivity and MIS indicators.
Training staff and supporting process improvements are part of the role.
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📌 Administrative Support Specialist — Disputes & Data Ops (Xico)
🏢 Citi
📍 Xico
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