Descripción y detalle de las actividades
This role involves developing and deploying AI-powered solutions using NowAssist and related technologies to enhance business processes and user experiences.
You will work on innovative projects with a diverse and dedicated team.
Key Responsibilities:
- API Integration: Develop integrations with third-party systems using Flows, Integration Hub, scripted REST messages, and outbound HTTP requests.
- ServiceNow & NowAssist Product Utilization: Build and maintain solutions using technologies like Employee Center Pro portal, AI Search, Virtual Agent, Skills Builder, AI Agent Studio, and Workflow Builder.
- Data Storage Architecture: Manage diverse data sources such as relational databases, vector databases, document repositories, and BLOB stores.
- AI and LLM Utilization: Use large language models to optimize system instructions for natural language understanding and task execution.
- UX/UI Design: Customize chatbot messages and user interface using HTML & CSS.
- Collaboration: Work with HR partners, end-users, and other developers to define requirements and deliver solutions.
Experiência y requisitos
- Experience in developing solutions with Virtual Agent Designer, Flows, Integration Hub, Skills Builder, Workflow Builder, scripted REST APIs, outbound HTTP messages,



and other sophisticated ServiceNow functionality.
- Proven understanding of API development, integration, and management.
- Experience integrating systems using RESTful APIs, SOAP, and OpenAuth.
- Proficiency in programming and scripting languages such as JavaScript, Python, or PowerShell.
- Good understanding of data repositories, search, and indexing.
- Ability to fix, debug, and optimize virtual agent.
- Good communication and teamwork skills.
Preferred:
- Some familiarity with generative AI workflows and tools.
- Background in crafting conversational AI or virtual assistants.
- Knowledge of DevOps practices and CI/CD pipelines.
Beneficios
- Seguro de vida
- Fondo de ahorro
- Seguro de gastos médicos
- Bonos anuales
- Gimnasio
- Seguro dental
- Vales despensa
- Beca reembolso
- Dias personales
- Ventajas superiores a lo que marca la LFT
**Número de vacantes** 1
**Área** Informática/Sistemas/TI/Programación/Software
**Contrato** Permanente
**Modalidad** Home office
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Turno Matutino
- Turno de 8 Horas
- Lunes a viernes
**Estudios** Carrera sin título
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No

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