As a Study Support Assistant you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence
**What you will be doing**:
The Study Support Assistant will support administrative activities at sponsor's sites.
**Pre-screening and screening phase**:
- Support the submission of the protocol and other documents to the ethics committee (EC) for approval and the development and maintenance of files and binders.
**During trial conduct**:
- Assist with scheduling patient visits.
- Transcription of source document datapoints into EDC including query response according to the timelines and which can be clearly accessed in source documents.
- Submission of applicable trial documents to the ethical and regulatory entities.
- Archive and maintenance of the regulatory folders and binders.
- On-site and off-site monitoring visit support, such as communication with CRAs for scheduling visits, providing access to site documentation and supplies to CRA reviews, accommodate meetings with site staff, etc.
- Audit support, as needed.
- Manage meetings, as needed.
**At closure and follow-up**:
- Support scheduling of follow-up visits.
- Completion of queries and CRFs in order to achieve DBL in the expected timeline.
- Support the resolution of any open action item at the site.
- Support with study close-out visits.
**You are**:




- University graduate.
- Experience working with administrative activities in clinical trials.
- Read, write and speak fluent English; fluent in host country language required.
**What ICON can offer you**:
Our success depends on the quality of our people.
That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits.
Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family's needs
- Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being
- Life assurance
- Versátil country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

📌 Study Support Assistant (Xico)
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📍 Xico