**Career Area**:
Sales
**Your Work Shapes the World at Caterpillar Inc.
**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
**Job Summary**:
Supports day-to-day sales activities by providing information and assistance to Territory Managers on requests made by customers and dealers.
**Key Responsibilities**:
- Review customer documentation and upload customer data in the system.
- Validate all data required to perform credit, contract and funding requests are complete with the required documentation
- Perform credit, contract and funding requests through the system and resolving related issues during the process.
**Educational Requirements**:
- Bachelor's degree in finance or related area
- Intermediate English
**Required Skills and Competencies**:
**Customer Focus**
- Emphasizes the importance of understanding and meeting customer expectations, demonstrating a strong commitment to resolution.
- Proactively researches and validates customer needs to ensure alignment with service delivery.
**Industry Knowledge**
- Articulates how the organization positions itself within the broader industry landscape.
- Demonstrates familiarity with core industry products and services,



highlighting their relevance and impact.
**Decision Making & Critical Thinking**
- Utilizes structured critical thinking methods to support sound decision-making.
- Gathers, organizes, and analyzes relevant data and insights to inform actions.
- Identifies and prioritizes key issues, ensuring clarity and focus.
- Contributes to evaluating risks, benefits, and alternative solutions.
**Effective Communication**
- Communicates clearly and professionally in both written and spoken formats, using appropriate language and tone.
**Relationship Management**
- Recognizes and maps key internal and external business relationships.
- Defines the characteristics of effective and collaborative professional relationships.
- Highlights the strategic value of cultivating strong business partnerships.
**Additional Information**:
- Location: Santa Catarina, Actual Leon
- Don't forget to include a resumé in English in your profile in Workday
**Final details**
**The Caterpillar Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability.
In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.
**
**Posting Dates**:
June 30, **** - July 7, ****
Caterpillar is an Equal Opportunity Employer.
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📌 Sales Support Representative (Monterrey)
🏢 Caterpillar
📍 Monterrey