Emvia CX is an Answering Service Company, responsible for providing exceptional customer service by handling incoming calls, messages, and inquiries on behalf of clients.
Our agents must ensure that all communication channels are answered promptly and professionally, delivering accurate and helpful information or forwarding messages to the appropriate individuals or departments.
Key Responsibilities:
- Answer calls and respond to customer inquiries.
- Take and forward accurate messages.
- Maintain professionalism and composure in all interactions.
- Record and manage customer interactions.
- Follow client-specific instructions and guidelines.
Skills & Qualifications:
- Strong communication and problem-solving skills.




- Ability to multitask and prioritize.
- Previous customer service experience preferred.
- Minimum education: High School (Desirable)
- Experience: Customer Service (1 year, desirable)
- **Languages: English (C1, Conversational)**
**Why Join Us?
**
- Competitive salary and benefits.
- Collaborative and dynamic work environment.
- Opportunities for growth and professional development.
- Be part of a rapidly growing, forward-thinking company.
**Monthly Salary**:MX$17,900
Pay: $17,****** per month
Work Location: In person

📌 Bilingual Answering Service Agent (Mérida)
🏢 Emvia CX
📍 Mérida