We are seeking an Operations Analyst based in the Mexico City Metropolitan Area to join our Source-to-Pay (S2P) / Procure-to-Pay (P2P) team.In this role, you will be responsible for resolving Purchase Order (PO) invoice exceptions while working closely with the Accounts Payable team, business users, sourcing managers, and suppliers.This is an individual contributor role reporting to the Regional Operations Lead.What you will work onThe operations analyst clears Account Payable invoice exceptions as a result of mismatch between purchase order, goods receipt confirmation, and supplier's invoice.Roles & responsibilitiesMonitor, analyze and resolve purchase order invoice exceptions created in the Vendor Invoice Management (VIM) tool dailyDocument root cause of exception trends and lessons learned to prevent future occurrence of non-routine processing and improve existing processesPartner with Finance to resolve outstanding reconciliation items in the goods receipt/invoice receipt clearing accountInterpret purchase order exception data to opportunities to improve the purchase order structureStrong oral and written communication skills - Communication with external third parties (suppliers)Prepare status reports and operational statistics to capture monthly metricsParticipate in weekly meetings with respective Accounts Payable team to audit aged exceptions, evaluate exception clearing performance, and document training opportunitiesResponsible to achieve regional targets as per SLAs and defined department goalsSOP adherence - manage end to end activities aligned to the roleMonthly audits of open purchase order requests based on global KPIsDrive and encourage process standardization/improvement/automation projects with the team,



ensure timely completion of projectsContribute to process improvement ideas and convert into a Brand Value submission for each yearParticipates in training and on-boarding of new source to pay AnalystsActively supports implementation of procedures and policies in all daily activitiesFollows work instructions and guidelines (Play books) when executing work tasksCollaborates with end users and stakeholders to contribute to a good working relationship, answering questions, collect feedback and actively look for areas for improvementFirst Point of Contact for all business issues and concerns - lead from frontParticipate in weekly process reviews and controls with team members under the Operations Excellence framework, ensuring team delivers value addition.What you will bringQualification & SkillsBachelor's degree is required, preferably in procurement, business administration or accounting.
Any additional supply chain related certificated are added advantageGood level of knowledge and understanding of the Source / Procure to Pay Process is requiredKnowledge & proficiency of SAP, VIM, Ariba, MS tools is preferredFluent in English & SpanishIt is important to note that this role is 100% on-site and is limited to candidates located within the Mexico City Metropolitan Area, primarily Cuautitlan Izcalli.What you can expectAn inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.Compensation commensurate with your qualifications, experience,



and other factors including geographic location, market and operational factors.Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).
What we doAt RGP, we're creating a future where businesses produce their best work without constraints.
We've built a integral network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey.
Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.
Our values guide everything we do and strengthen our commitment to people.
By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together.
We believe in the power of continuous learning and development to drive both individual and organizational success.
It's time to rethink how work gets done.
Dare to Work Differently with RGP.RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees.
We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.
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📌 RegionalP Operations Analyst - Cdmx Metropolitan Area (Estado de México)
🏢 Rgp
📍 Estado de México