3-5 years of experience in endpoint support, desktop engineering, or IT/security operations.Strong experience with DHCP, DNS, network access control, IP routing, and core networking concepts, including packet capture and analysis.Strong knowledge of Active Directory, Windows authentication, and permissions.Technical experience troubleshooting HTTP inspection services (e.G., Zscaler), TLS, and PKI issues.Technical experience using HAR files to diagnose HTTP connection issues from the client sideTechnical experience with Authenticode signatures and endpoint application control solutions like CyberArk Endpoint Privilege Manager.Familiarity with endpoint policy mechanisms: GPO, Intune, other.Proficiency using query tools and log analysis on raw text files and centralized platforms.Understanding of common endpoint and security alerts and the use of online research sources#J-*****-Ljbffr