The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
**Qualifications**:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
**Education**:




- High School diploma or equivalent
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
El MCA tester de Control da cumplimiento al Governance, Risk & Compliance & Manager's Control Assessment Central Procedure y su actividad principal consiste en monitorear un aproximado de 30 controles mensuales de forma continua para comprobar la efectividad de los controles y su enfoque de mitigación basado en el riesgo Inherente de los procesos.
Se requiere comprensión de los procedimientos y conceptos dentro de su propia área, así como el conocimiento básico de otras áreas a fin de comprender cómo se relacionan los procesos y sus riesgos.
Adicional a la actividad BAU se incluye una actividad complementaria con fines de apoyo a la administración del área.
Preferencia de experiência previa relevante.
Dominio de Microsoft Office.
(excel, word, powerpoint)
Experiência en análisis de bases de datos.
Habilidades comprobadas de organización y gestión del tiempo.
Habilidades comprobadas de toma de decisiones y resolución de problemas.
Habilidades de comunicación escrita y verbal clara y concisa**Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time-
- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Banamex / Ops Support Specialist 4 (Xico)
🏢 Citi
📍 Xico