**Company Description**
We are SGS - the world's leading testing, inspection and certification company.
We are recognized as the integral benchmark for quality and integrity.
Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
- Contact customers to collect receivables based on queues assigned.
- Document customer contact notes and other relevant collections activities.
- Maintain accurate records for customer payment status.
- Perform customer account reconciliations.
- Action customer statements feedback together with AR team.
- Give feedback to AR team on bad debts and debt write-offs.
- Provide feedback to AR team on payments allocation queries.
- Cooperate closely with AR team in any other customer related topic.
- Work closely with Credit Management teams on credit limits management.
- Work with internal stakeholders (Operations, Sales, Local Finance, GBS, Customer Service, etc.)



to resolve collections' issues and support regular cadence, if any.
- Escalate issues and disputes, as appropriate
- Perform collection activities following SGS Collections' Policy.
- Perform necessary touchpoints with customers/prospective customers, if required.
- Support preparation of monthly KPI report and discuss results with stakeholders.
- Ensure Collections' KPIs are met.
**Qualifications**
- Bachelor's Degree in Accounting, Business or Finance
- 2+ years of working experience in collections activities and/or in accounts receivables.
- Advanced English
- Excellent communication skills both in English and Spanish
**Additional Information**
- We offer you a friendly, supportive and collaborative working environment.
- We offer a continuous learning and enrich your career.
- Superior Benefits
- Remote workplace

📌 Collections Sr Analyst (Xico)
🏢 SGS
📍 Xico